Terms & Conditions

Welcome to Nirelle. By accessing, browsing, or purchasing from our website or store, you agree to the following Terms and Conditions. We encourage you to read them carefully before making a purchase.

1. General

These terms govern all purchases, inquiries, and interactions with Nirelle.
We reserve the right to update, modify, or revise these terms at any time without prior notice. Any such updates will be effective upon posting on our website.

2. Products & Services

All jewellery and related products featured on our website are subject to availability.
While we strive to ensure accuracy, product images are for representation purposes only — minor variations in color, finish, or design may occur due to lighting or craftsmanship.
Every Nirelle creation is crafted with precision and care, and we take pride in maintaining the highest quality standards.

3. Orders & Payments

Orders are processed only after successful payment confirmation.
We accept multiple secure payment methods as specified on our website.
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
In case of any pricing or typographical errors, Nirelle reserves the right to cancel or modify the order.

4. Shipping & Delivery

Delivery timelines vary based on location, order type, and availability.
We aim to deliver your orders safely and promptly; however, delays caused by courier partners, natural events, or unforeseen circumstances are beyond our control.
For more details, please refer to our Shipping Policy.

5. Returns & Refunds

Returns, exchanges, and refunds are handled as per our Return & Refund Policy.
Please note that customized or made-to-order jewellery is non-returnable unless defective or damaged upon arrival.
We encourage you to review our detailed policy before placing your order.

6. Liability

Nirelle shall not be held liable for any indirect, incidental, or consequential damages arising from the misuse of products or unauthorized alterations.
Customers are responsible for handling and caring for jewellery as per our recommended care guidelines.

7. Intellectual Property

All content, images, designs, logos, and materials featured on the Nirelle website are the exclusive property of Nirelle.
Reproduction, distribution, or unauthorized use of our intellectual property is strictly prohibited without prior written consent.

8. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts in the city where Nirelle operates.

✨ Thank you for choosing Nirelle — where every creation is a promise of elegance, authenticity, and trust. ✨